Job Training

Ready, Set, WorkABILITY! - Training Program

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Get started on the path to a rewarding, future-proof career in Customer Service with Ready, Set, WorkABILITY bootcamp!

This PAID two-week program will teach you the customer service skills employers are looking for:

  • Etiquette and Professionalism
  • Communication and Active Listening
  • Flexibility and Problem Solving
  • And more!

You will learn face-to-face, have the opportunity to ask questions, and practice skills

Key Benefits:

  • Learn sought-after skills
  • Receive career coaching & job search help
  • Meet with employers looking to hire
  • Build and enhance your resume
  • Personal and professional development

Course Content / New Skills to be Acquired:

Intro to Customer Service, Developing Customer Service Skills, Clifton Strengths Assessment, Understanding your Strengths, Effective Communication & Active Listening, Etiquette & Professionalism in the Workplace, Career Coaching Sessions, Managing Stress, Resources & Accommodations in the Workplace, Critical & Creative Thinking, Resume Building, Fundamentals of Interviewing, Mock Interviewing, Financial Literacy, Elevator Pitch Design, Flexibility, Problem Solving, Goal Setting & Planning for your Future and more!

Ideal candidate:

  • Rhode Island Resident
  • Neurodiverse job seekers who benefit from on-site support *
  • Receives community and/or employment supports
  • Limited or no work experience
  • Looking to create and build upon customer service, customer care, and customer facing skills
  • Ability to commit to 2 weeks of in-person training in Providence, RI (transportation not provided)

* Support staff strongly encouraged to attend